If you are starting a BitTitan cutover without clear rollback criteria, you are setting yourself up to make the stop-or-continue call under pressure during the maintenance window.

Rollback choices made in the middle of a troubled cutover are usually made too late. After multiple remediation attempts, lost buffer time, and a growing debate about whether to continue, the rollback path often becomes more disruptive than pressing forward with a migration that is already compromised.

Rollback criteria should be defined and written into the runbook before the cutover window opens. That includes concrete triggers such as: the percentage of accounts that fail to complete within the maintenance window, the error types that cannot be remediated within the window, the time threshold after which continuing no longer meets the business requirement, and the technical steps needed to restore source tenant access if rollback is called.

Not every issue should trigger rollback. On a 300-account migration, an error rate under 5 percent may be acceptable if you can complete manual remediation after cutover. A failure rate above 30 percent that impacts random accounts with no clear pattern may justify rolling back. Those thresholds should be set in advance, not negotiated during the cutover.

Have you established specific rollback criteria for your BitTitan cutover and documented them in the migration runbook before the maintenance window begins?

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