Are you building out a BitTitan account without defining a tenant and customer hierarchy first?

In the BitTitan portal, migrations are organized around a customer and project structure. Projects do not stand alone: each migration project sits under a customer record, and those customer records sit under your BitTitan account. When you start creating projects without first establishing the customer layer, you box yourself in later. You lose clean reporting filters, customer level license management, and the ability to delegate access by customer when the program grows.

This becomes painful fastest when you are handling multiple migrations in parallel, separate business units, acquisitions, or distinct entities. With one account containing 10 projects and no customer organization, everything collapses into a flat list. Then, during a cutover window at 2 AM, simply locating the correct project takes longer than it should.

Set up the customer hierarchy before you create your first project, and align it to the acquisition or business unit structure your migration program already follows. Spending 10 minutes organizing the account up front pays you back during execution.

How is your BitTitan account customer hierarchy structured relative to your current migration program?

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